Dear Valued Customer,
We regret to inform you that our Germany-based server is currently experiencing a critical service disruption due to an unexpected fire incident at the data center facility.
To ensure data integrity and perform necessary hardware assessments, we have placed the affected servers into Maintenance Mode.
Status: Temporary Downtime
Expected Resolution: Within 12 hours
Impact: All services hosted on our Germany nodes are currently inaccessible.
Our technical team is working closely with the data center engineers to restore all services as quickly and safely as possible. We sincerely apologize for this unexpected interruption and any inconvenience it may cause to your operations.
All services are expected to resume normal operations within the next 12 hours. We will keep you updated on the progress.
Thank you for your patience and continued support.
Best regards,
The Dcore Host Team